Project
A specific need with a defined scope, objectives and deliverables.
Services
Technology consulting and transformation
We help businesses that need to evolve their technology but do not always have the expertise, time or resources available internally to do so.
We can address a specific need or support the broader technological evolution of the organisation.
01
IT strategy and consulting
We turn business needs into technology decisions.
From need to roadmap. From roadmap to results.
- Technology assessment
- Identification of improvement opportunities
- Solution architecture
- Technology roadmaps
- Tool and vendor selection
- Business cases
- Project leadership and oversight
- Executive advisory
02
Automation and integration
Many business processes still depend on manual tasks, spreadsheets, emails or repeatedly entering the same information.
We design automations and integrations that reduce administrative work, errors and processing times.
If a task is repetitive, it can probably be simplified or automated.
- Application integration
- APIs
- Process automation
- Workflows
- ETL and data synchronisation
- Document automation
- ERP, CRM and external platform integrations
03
CRM, ERP and business systems
The tool should adapt to the business, not force the business to adapt unnecessarily to the tool.
We help select, implement, integrate and evolve business management platforms.
We can work with existing solutions or develop specific tools when a standard platform is not the best option.
- CRM
- ERP
- Sales management
- Pipeline and forecasting
- Customer management
- Operations
- Reporting
- Integrations
- Development of specific functionality
04
Data and Business Intelligence
Businesses generate large amounts of information, but they do not always have a clear view of what is happening.
We turn fragmented data into useful information for better decisions.
Less time preparing information. More time using it.
- Data source integration
- Information models
- KPIs
- Dashboards
- Automated reporting
- Databases and APIs
- Report automation
05
Applied Artificial Intelligence
AI creates value when it is properly integrated into business processes.
We identify where it can make a real impact and develop solutions around specific use cases.
What problem are we trying to solve, and what value does solving it create?
- Document automation
- Information extraction and classification
- AI assistants and agents
- RAG and document search
- Integration of language models with applications
- AI-driven process automation
- Proofs of concept
06
Infrastructure, security and compliance
Digital transformation needs a reliable technology foundation.
We help review and evolve infrastructure, architecture and security with a pragmatic approach, while taking into account the compliance requirements applicable to each organisation.
Potential areas
- IT architecture
- Cloud and hybrid environments
- Networks and systems
- Business continuity
- Backup and recovery
- Identity and access
- Security
- Architecture reviews
- Improvement and remediation plans
07
Custom solution development
When an off-the-shelf tool does not properly address the need, we can design and develop a specific solution or coordinate the resources required to build it.
We always look for the simplest solution that properly solves the problem while allowing it to evolve over time.
- Internal applications
- Portals
- Integrations
- APIs
- Operational tools
- Automations
- Web applications
- Prototypes and MVPs
IT Advisor / Fractional CIO
Technology with a business perspective
Not every business needs a full-time CIO or CTO. But many periodically need someone who can assess their technology landscape, prioritise investments, evaluate vendors or lead projects.
Smart IT can act as an IT Advisor / Fractional CIO, providing flexible technology advisory support to management, from one-off engagements to an ongoing relationship.
- Assess the technology landscape
- Prioritise investments
- Evaluate vendors
- Define a roadmap
- Lead projects
- Manage costs and risks
- Connect technology and business
Engagement models
Consulting
Analysis, assessment, architecture, technology selection or roadmap.
Flexible support
Senior technology expertise available when the business needs it.
Fractional CIO / IT Advisor
Ongoing executive support to govern technology, vendors, projects and investments.
Tell us what you want to improve
You don't need to have the solution figured out. You can start simply by telling us what you need.